If you are located overseas but manage to secure a delivery/ forwarding service* with a Singapore address that we can deliver to, we will be able to keep your order. Unfortunately, we do not provide international shipping at the moment. International delivery (outside Singapore) Please contact with us before making a purchase to ensure your order can be fulfilled satisfactorily. Delivery cost will be as determined by the service and paid for by you. Where possible, we can arrange for same-day shipping via Lalamove or GrabExpress. Local delivery (within Singapore) - SAME-DAY For items lost or damaged during delivery, we will support you to file for claim with the third-party delivery company.In the event of third-party delivery companies, we will send you a tracking code upon dispatch.Īdditional charges will apply for delivery to remote areas, central business districts or for change in delivery address after the product has been dispatched. We use both in-house delivery team and third-party delivery companies. If you remain uncontactable for re-delivery within 2 weeks from the second failed delivery attempt, the order will be cancelled without refund of payment. A longer delivery period might apply during festive periods.Īfter 2 failed delivery attempts or if the delivery company cannot reach you, the parcel will be returned to Toysdachi and additional fees will be charged for re-delivery. We reserve the right to update your order accordingly if options are selected improperly.įull payment of the product and delivery fee is required prior to delivery.ĭelivery is usually made within 3 to 7 working days from the date of receipt of full payment. $5 will be charged per delivery for standard addresses.įor addresses located in CBD and shopping malls, $10 will be charged per delivery (inclusive of $5 surcharge).
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